Help: Answer

DELIVERY QUESTIONS

Can I pick up the items I wish to rent at the Shag warehouse?
	Customer pick-ups are reserved for established clients of Shag who have placed at least one delivery order with us. Orders must be placed at least 24 hours in advance with full payment made prior to pick up.
Do you deliver to residences?
	Yes, we do! Residential delivery rates start at $275. Your salesperson will provide an exact quote, including delivery and sales tax.
Do you offer deliveries outside the SAT area?
	Shag frequently serves customers all over Texas and the United States. We have an extensive inventory out of our original Dallas Warehouse – you can click here to check out that inventory. Reach out and we will help you determine the most cost-effective option for delivery to your location.
What are your delivery charges?
	Standard Delivery Charge: Monday-Saturday, between the hours of 8am-2am. Our standard delivery charge for delivery in San Antonio within 40 miles of the Shag Carpet warehouse, located at 2100 Mannix Drive, San Antonio, 78217, is 25% of the order subtotal. The minimum charge for delivery is $250. Delivery Charge on Sundays and Holidays, between the hours of 8am-2am Our delivery charge for delivery in San Antonio within 40 miles of the Shag Carpet warehouse, located at 2100 Mannix Drive, San Antonio, 78217, is 40% of the order subtotal. The minimum charge for delivery is $350.
When do you deliver, set up, break down, and remove your equipment?
	Delivery, set up, and tear down is scheduled around your needs. We always work with our customers to come up with a delivery schedule that works best for you.