Help: Answer

DELIVERY QUESTIONS

Can I pick up the items I wish to rent at the Shag warehouse?
	Customer pick-ups are reserved for established clients of Shag who have placed at least one delivery order with us. Orders must be placed at least 24 hours in advance with full payment made prior to pick up.
Do you deliver to residences?
	Yes, we do! Residential delivery rates start at $250. Your salesperson will provide an exact quote, including delivery and sales tax.
Do you offer deliveries outside the DFW area?
	Shag frequently serves customers all over Texas and the United States. Rates outside the 40-mile radius are calculated on a case-by-case basis.
What are your delivery charges?
	Standard Delivery Charge: Monday-Saturday, between the hours of 8am-2am. Our standard delivery charge for delivery in Dallas-Fort Worth within 40 miles of the Shag Carpet warehouse, located at 3184 Quebec Street, Dallas, 75247, is 25% of the order subtotal. The minimum charge for delivery is $225. Delivery Charge on Sundays and Holidays, between the hours of 8am-2am Our delivery charge for delivery in Dallas-Fort Worth within 40 miles of the Shag Carpet warehouse, located at 3184 Quebec Street, Dallas, 75247, is 40% of the order subtotal. The minimum charge for delivery is $325.
When do you deliver, set up, break down, and remove your equipment?
	Delivery, set up, and tear down is scheduled around your needs. We always work with our customers to come up with a delivery schedule that works best for you.